Sales Manager / E-com & Retail

About Us

Kaizen Technology is a fast-growing B2B SaaS company helping brands drive growth through simple, customizable loyalty and engagement solutions. We’ve powered loyalty experiences for leading global and regional brands like Anadolu Efes, Ferrero, Nestlé, and Coca-Cola, reaching over 15 million users through our mobile platforms and retail integrations.

As we expand into retail, financial technologies, and e-commerce, we’re looking for a driven and strategic team member to help us grow smarter, together.

If you’d like to be part of this success story, we’d love to meet you.

What You’ll Do

• Driving new business growth – Identify, engage, and close deals with mid-to-large e-commerce and retail clients seeking next-generation loyalty solutions.
• Owning the sales pipeline – Manage the full sales cycle from prospecting to negotiation and contract signing.
• Consultative solution selling – Understand clients’ business models and loyalty challenges to design tailored SaaS solutions that drive measurable ROI.
• Collaborating cross-functionally – Work closely with marketing and product teams to align market insights with product development and go-to-market strategies.
• Developing strategic partnerships – Expand our partner ecosystem through alliances with tech providers, agencies, and system integrators in the retail and e-commerce space.
• Achieving (and exceeding) revenue goals – Because growth and successful deal-making are at the heart of what we do.
• Managing key accounts during the sales phase – Build strong relationships throughout the sales cycle to ensure a smooth handover to the post-sales team.

What We’re Looking For

We’re not about ticking boxes — but if you see yourself in the points below, we’d love to meet you:

Experience: 4+ years in B2B SaaS sales, key account management, or business development, preferably with loyalty, CRM/CDP or marketing automation platforms.

Track record: Proven success in managing enterprise accounts and achieving consistent revenue growth.

Strategic mindset: Ability to translate complex business needs into loyalty strategies that drive engagement and retention.

Relationship builder: Skilled in stakeholder management, negotiation, and maintaining strong relationships.

Tech & Industry Awareness: Strong understanding of loyalty, CRM, and marketing automation technologies, as well as how they integrate within e-commerce and retail ecosystems.

Sales Enablement & Tools: Proficient in using CRM systems, sales automation platforms, and data-driven insights to manage pipelines and optimize sales performance.

Domain knowledge: Deep understanding of e-commerce and retail business models, including customer lifecycle management and omnichannel engagement.

Self-starter: You thrive in fast-moving environments and take ownership of your targets and accounts.

Language: Proficient in English, both written and spoken.

Education: Bachelor’s degree in business, marketing, or a related field 

What’s in It for You?

🌍 Remote-friendly – Work from anywhere
💰 Competitive salary + performance-based bonus – Your success is rewarded!
📚 Learning & development opportunities – Grow with us.
🌟 Team management opportunity – Grow your team as you grow B2B Sales.
🎉 A fun, dynamic team – Work with smart, driven people who love what they do.

Ready to take your sales game to the next level? 🚀 Apply now and let’s make things happen!